HOTEL CONCIERGE DESK · 7 DAYS · HARLEY STREET

Hotel concierge medical referrals on Harley Street

Same-day £150 GP care, replacement prescriptions from £50 and on-site diagnostics at 117a Harley Street, minutes from Mayfair and Marylebone. Call 0207 499 1991 from the concierge desk or book a guest slot online.

General Medical Council registered doctors

Est. 1984

Care Quality Commission

As Featured In

Hotel concierge medical referrals in London

Medical Express Clinic at 117a Harley Street, London W1G 6AT provides a single point of contact for London hotel concierges referring guests for same-day private GP consultations (£150), replacement prescriptions (from £50), blood tests, sexual health screens and executive Health MOTs.

Established in 1984 and a few minutes from Mayfair, Marylebone and Regent Street hotels (near Bond Street, Oxford Circus and Regent's Park stations), the clinic is open seven days a week, Monday to Friday 09:00 to 18:00 and Saturday and Sunday 10:00 to 14:00.

All guests are seen in person at 117a Harley Street rather than in a hotel room, so the doctor can run on-site blood tests, a 12-lead ECG, urine dipsticks, swabs and spirometry, and arrange partner imaging or a specialist consultation in the same visit.

Concierge desks can book a guaranteed time slot for a guest by calling 0207 499 1991, booking online, or sending a walk-in guest directly to reception.

Services and prices

Hotel guest consultation and prescription fees

Same-day in-person GP consultations and replacement prescriptions at 117a Harley Street, settled by the guest or invoiced to the hotel account.

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GP Consultation

£150
  • In-person consultation with no fixed time limit
  • On-site ECG, bloods, swabs & spirometry available
  • Prescription or referral letter at no extra clinic fee

Repeat Prescription Review

£50
  • Replace lost or forgotten regular medicine
  • Bring photo ID & proof of existing script
  • Controlled-drug transcription £250

Follow-Up / Paediatric GP

£100 / £200
  • £100 adult follow-up for the same issue
  • £200 paediatric GP (3 months to 15 years)
  • Open 7 days at 117a Harley Street

Services we provide at 117a Harley Street

Walk-in and same-day GP consultations at 117a Harley Street

£150 for an adult in-person consultation with no fixed time limit, £100 for a follow-up on the same issue, and £200 for paediatric GP consultations (children aged 3 months to 15 years, Monday and Wednesday before 14:00). Private prescriptions and specialist referral letters written during a £150 consultation carry no extra clinic fee.

Why we see guests at 117a Harley Street rather than in a hotel room

A hotel room visit sounds convenient, but a bedroom has no diagnostic equipment. A short trip from Mayfair, Marylebone or Regent Street to 117a Harley Street lets our doctor investigate properly on the spot with a 12-lead ECG, over 1,000 blood tests drawn on site, urine and swab testing, spirometry, partner imaging five minutes away, and immediate referrals to our 40-year network of Harley Street consultants. Guests leave with a real answer from one visit instead of a guesswork prescription in a hotel room.

Private prescriptions and replacement medication for travellers

£50 for an in-person repeat-prescription review when a guest has lost, run out of or travelled without an established regular medicine; £150 for a full GP consultation for a new medicine or new symptom; £250 for transcription of an existing controlled-drugs prescription where evidence and clinical judgement allow. Medicines are paid separately at the pharmacy.

Same-day blood tests

Over 1,000 individual blood tests from £33.75 (plus £50 phlebotomy) and profiles from £124 (Silver £124, Gold £250, Platinum £420), drawn on site and analysed by UKAS-accredited laboratories, with most standard results within 24 hours.

Sexual health testing

Confidential individual STI tests from £68.13, doctor-led screening packages from £250 (Bronze £250, Silver £325 male / £375 female, Gold £475 male / £490 female, Platinum £625 male / £665 female), and FAST Screen packages with results in 6 hours (£350 and £450), with pseudonym registration and cash payment available.

Health MOTs for visiting executives

Doctor-led full body screening Monday to Friday across four tiers: Essential (£495), Advanced (£999), Elite (£1,850 male / £2,095 female) and Ultimate with full body MRI (from £2,950; £3,350 for women with gynaecology), each with an in-person GP review.

How referral works

1

Call, email or book online

Telephone 0207 499 1991 or email info@medicalexpressclinic.co.uk with the guest's preferred time and the service needed, or book a live slot online with no prior registration.

2

Send the guest to 117a Harley Street

Walk-ins and booked appointments run seven days a week at 117a Harley Street, a short taxi ride or walk from Mayfair, Marylebone and Regent Street hotels. Guests who have lost or run out of medication should bring photo ID and proof of their existing prescription.

3

Assessment, testing and onward referral

The doctor examines the guest, runs any blood tests, urine dipsticks, swabs, 12-lead ECG or spirometry in the same building, and arranges imaging or a named Harley Street consultant where needed.

4

Confidential results and agreed billing

Results go directly to the guest in medical confidence, and the visit is settled by the guest at reception or invoiced to the hotel account.

Billing and direct account arrangements

Guests can settle their consultation and any agreed tests at reception by card or cash. Where a hotel prefers to cover or recharge the visit, we invoice the hotel on account with terms agreed per hotel. Every additional investigation is priced and agreed before it takes place, and dispensed medicines are paid separately at the pharmacy. Full tariffs are listed on our fees page.

Refer a guest or set up a hotel concierge account

For same-day guest bookings or to agree hotel invoicing, call 0207 499 1991, book a slot online, or email info@medicalexpressclinic.co.uk.

Clinical lead
Dr Mohammad Bakhtiar

Dr Mohammad Bakhtiar

Health Screening and Men's Health • GMC 4694470

MD, PhD, LRCP, MSc, DHMSA

“Dr Bakhtiar has worked at Medical Express Clinic for over 20 years and leads the clinical team. His work includes health assessments, sexual health screening, diagnosis and treatment.”

Verified Patient Feedback

What our patients say

“Same-day appointment when I could not get an NHS GP”

“Was unable to get an NHS GP appointment despite calling at 8am every day that week. Found Medical Express online and got a same-day appointment. Seen straight away for my UTI, given antibiotics and they even sent a sample off to check the bacteria. As this is a recurrent problem they have referred me to a urogynaecologist and I am so grateful to Dr Mo for sorting this out for me very speedy. I highly recommend.”

ClaireSame-Day GP & Specialist Referral
Trustpilot Review

“Best medical practice I've been to globally”

“By far the best medical service I have received. Exceptionally fast, extremely knowledgeable doctor and the best medical practice I’ve been to globally.”

Dom R. · Sept 2026Private GP & Health Screening
Google Review

“Heard, understood and reassured”

“The clinic is warm and welcoming. In my experience, every time I was there, I found myself heard and understood. My health issues have been tackled in the best of ways. Miss Arjeta is absolutely a master of blood tests, you will not feel anything. Dr Bakhtiar is knowledgeable and calm, I always feel reassured after speaking to him. I genuinely recommend this clinic.”

Verified Patient · Jan 2026Private GP & Blood Testing
Google Review
FAQs

Frequently asked questions

How quickly can a hotel guest see a doctor on Harley Street?

Same-day GP appointments (£150) and walk-ins are available seven days a week at 117a Harley Street, subject to capacity: Monday to Friday 09:00 to 18:00, and Saturday and Sunday 10:00 to 14:00. Calling 0207 499 1991 or booking online secures a time slot so the guest does not wait.

Can an international guest replace lost or forgotten medication while in London?

Yes. A guest who has run out of or travelled without an established regular medicine can attend for a £50 repeat-prescription review, bringing photo ID and proof of the existing prescription such as labelled packaging, a repeat slip or a clinic letter. A new medicine or new symptom needs a £150 GP consultation, and an existing controlled-drug prescription needs a £250 transcription review.

Why do you see guests at 117a Harley Street rather than in the hotel room?

A hotel room visit can seem convenient, but a doctor with a medical bag in a bedroom cannot run a 12-lead ECG, draw laboratory bloods across 1,000+ tests, test urine and swabs, perform spirometry, or walk the guest into partner imaging five minutes away or an immediate consultation with our 40-year network of Harley Street specialists. A short trip from Mayfair, Marylebone or Regent Street to 117a Harley Street lets our doctor investigate properly on the spot and give an unwell guest a clear answer in one visit instead of a guesswork prescription in a bedroom.

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